What are your shipping charges?
We Ship To UK, Europe, United States and Asia
UK Shipping is £2.50
Shipment to Europe is £3.50, USA and Rest of the world orders have a fee of £4.00
*Please note: Orders shipped outside of the UK are subject to regular custom duties and fees levied by the destination country. All orders a choked full of freebies So you never quiet know what little presents you will receive from us.
Delivery Time:
UK – 2-3 (working days)
International (excluding Canada) – 10 - 14 (working days)
Canada - 10 - 20 Days
-All orders ship out within 24 hours.
-All Pre-orders will be shipped on date stated on product page.
-No shipping on national holidays (Bank holidays, boxing day etc)
Do you have womans wear?
Yes we do. Nearly all our pieces are made from UNISEX T-shirts and as you can see from the pictures, they totally look rad on both guys and girls. We also have exclusive, limited batches of womans wear available.
How do I contact EAU DE MARS Clothing?
You can contact us on:
Contact@eaudemars.com
www.eaudemars.com
I own a store (or online store) and would like to stock your products. Do you offer trade pricing?
Yes we do. If you are a retailer interested in stocking our brand please email us with store name, description and other brands you carry at: sales@eaudemars.com
What sizes do you provide?
Our sizes in t-shirts range from Small to XLarge.
What are the care instructions?
Designs will last the longest if shirts are machine-washed inside-out in cold water. Be sure to wash dark colors separately, and don’t iron the design or have the shirt dry cleaned! Also, hang-drying the shirts is preferable, but not really necessary.
Do you re-stock sold out products?
Everything is produced in limited numbers (usually between 200 to 300 pieces). Once an item is sold out, it's gone forever.
How secure is this online store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
What forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
OUR RETURN POLICY
EAU DE MARS Clothing guarantees all products sold at our online store to be free from defects of workmanship. Defective items will be replaced if requested.
If you are unsatisfied with the fit, quality, color or size of a product, you may return it and choose another item in different size or color. We will exchange any item you are not completely happy with. We do not offer refunds, only exchanges.
Limitations
Items must be returned within 30 days of purchase
Items that have been altered in any way cannot be accepted for exchange or return. DO NOT WASH BEFORE RETURNING
Defective/Wrong Items
If your order contains the wrong item(s) or defective items, we will send the replacement for no extra charge.
Non-defective Exchanges
If you are requesting a replacement for an item that doesn't fit the way you thought or any other reason other than a defect or incorrect item you will be charged an additional £2.50 for UK shipping, £3.50 for Europe and £4 for shipping to the US and everywhere else.
Send your returns & exchanges to:
EAU DE MARS Clothing
804 Marsden House
Bolton
Lancashire
UK
